Master Event Management with Expert Certification

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

Event Ascend Pros Education LLC ("we," "our," or "us") collects personal information that you provide directly to us, including:

• Name, email address, phone number, and contact preferences
• Educational background and professional experience
• Course enrollment and progress information
• Payment and billing information
• Communication records and support interactions

2. How We Use Your Information

We use your personal information to:

• Provide educational services and course materials
• Process payments and manage your account
• Send course updates, educational content, and important notices
• Respond to your inquiries and provide customer support
• Improve our services and develop new programs
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist with our operations
• Educational partners for certification purposes
• Legal authorities when required by law
• Business successors in case of merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Contact Information

For privacy-related questions, contact us at:
Email: [email protected]
Phone: +1 (212) 555-0147

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Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing or using Event Ascend Pros services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Services

Event Ascend Pros provides professional event management certification courses, training materials, and educational services through online and in-person formats.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services for lawful purposes only
• Respect intellectual property rights
• Complete coursework in accordance with program requirements

4. Payment and Refund Policy

Course fees are due upon enrollment. We offer a 30-day money-back guarantee for unused course access. Refunds for partially completed courses are prorated based on content accessed.

5. Intellectual Property

All course materials, content, and certifications remain the intellectual property of Event Ascend Pros. Users receive limited license for personal educational use only.

6. Limitation of Liability

Event Ascend Pros shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

7. Certification and Accreditation

Certificates are awarded upon successful completion of course requirements. While our programs are industry-recognized, individual certification acceptance may vary by employer or jurisdiction.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of new terms.

9. Contact Information

For questions about these terms, contact us at:
Email: [email protected]
Phone: +1 (212) 555-0147

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing website usage.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include session management, security, and basic functionality cookies.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve website performance.

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personalized features.

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an ad.

3. Managing Cookies

You can control and manage cookies through your browser settings. You can choose to:

• Accept all cookies
• Receive notifications when cookies are sent
• Refuse all cookies
• Delete existing cookies

4. Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or using our cookie preference center.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as analytics providers and social media platforms. These are governed by the respective third parties' privacy policies.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or regulation. Please review this policy periodically.

7. Contact Us

If you have questions about our use of cookies, please contact us at:
Email: [email protected]
Phone: +1 (212) 555-0147

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DMCA Policy

Last Updated: December 2024

1. DMCA Compliance

Event Ascend Pros respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid takedown notices.

2. Copyright Infringement Claims

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify our designated DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

3. DMCA Agent Contact Information

Send DMCA takedown notices to our designated agent:

DMCA Agent: Legal Department
Event Ascend Pros Education LLC
1247 Broadway Avenue
New York, NY 10001
Email: [email protected]
Phone: +1 (212) 555-0147

4. Counter-Notification Process

If you believe that your content was removed or disabled by mistake or misidentification, you may file a counter-notification with our DMCA agent containing:

• Your physical or electronic signature
• Identification of the content that was removed and the location where it appeared
• A statement under penalty of perjury that you have a good faith belief that the content was removed by mistake or misidentification
• Your name, address, and telephone number
• A statement consenting to jurisdiction of federal court in your district

5. Repeat Infringer Policy

We maintain a policy of terminating the accounts of users who are repeat copyright infringers.

6. Educational Use and Fair Use

Our course materials may include copyrighted content used under fair use provisions for educational purposes. We respect copyright holders' rights while providing quality educational content.

7. Response Time

We will respond to valid DMCA notices promptly, typically within 1-3 business days of receipt.

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GDPR Compliance Information

Last Updated: December 2024

1. Our Commitment to GDPR Compliance

Event Ascend Pros is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) for all users, regardless of location.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfill our educational services agreement with you
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

3. Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

4. Data Protection Officer

Our Data Protection Officer can be contacted at:
Email: [email protected]
Phone: +1 (212) 555-0147

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Course records are typically maintained for 7 years after completion.

6. International Data Transfers

When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours as required by GDPR.

8. Cookie Consent Management

We use a cookie consent management system that allows you to control which cookies you accept. You can update your preferences at any time through our cookie settings.

9. Children's Data Protection

We do not knowingly collect personal data from children under 16 without parental consent. Our services are designed for adult learners and working professionals.

10. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

11. Contact for GDPR Requests

To exercise your GDPR rights or ask questions about data processing:

Email: [email protected]
Phone: +1 (212) 555-0147
Address: 1247 Broadway Avenue, New York, NY 10001, USA